How to contact a real estate agent?

You can contact the agent responsible for a property in two ways — by sending a message through GlobiChat or by calling them directly.

How to do it — step by step

1. Open the page of the property you are interested in.
2. Click Message or Phone — the available options depend on which contact details the agent has provided.
3. If you send a message, include the listing title or address in your first message and ask a specific question, for example about the property’s availability or a possible viewing date. A clear starting point helps the agent respond more quickly.
4. You can check replies in GlobiChat after logging in — you will find them in your account menu or in the messages section.

Communication without a language barrier

Are you contacting an agent from another country and worried that you may not speak the same language? You do not need to worry — GlobiChat is a multilingual messenger that translates messages in real time, allowing both sides to communicate naturally in their own language.

For example, a Spanish buyer can write in Spanish while a German agent reads the message in German. The agent can reply in German, and the buyer will see the response in Spanish — each person communicates in their own language.

You can also add more people to a GlobiChat conversation and create a group. This is useful when more than one person is involved in the decision-making process, such as a couple buying a property together, a notary, or a lawyer.

Safety

When contacting agents online, follow a few basic safety rules:

• Never share passwords or login codes — no agent or Globihome representative should ever ask you for them.
• Verify the identity of the person you are speaking with before sending any documents.
• Do not transfer money based solely on a message received online — always confirm any payment through an additional channel, such as direct contact or official transaction documentation.

Tip: The more specific your first question is, the faster you are likely to receive a useful response. Instead of simply asking, “Is this listing still available?”, try suggesting a specific viewing date that works for you.